Cest La Vie Inn

541-302-3014

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"Another wonderful stay! Such a beautiful place - luxurious and cozy! Looking forward to returning!"

Judy & Bob
Unionville, Connecticut

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The Inn - Our Policies

At C’est La Vie Inn our top priority is your comfort and security. We understand that part of achieving this includes knowing our policies so there are no unwanted surprises associated with your stay. If you have questions or need clarification about any of the following, please ask us.

When is my credit card charged?

  • For most stays, we charge a $25 nonrefundable deposit upon confirmation of your reservation. The balance is charged the day of arrival.
  • For multiple rooms, special events, or stays of four nights or longer a 25% non-refundable deposit is charged upon confirmation of your reservation.  The balanced is charged the day of arrival.

What are ‘special event’ bookings?
Reservations made six months or more in advance are considered special event bookings. Other examples include holidays, graduation weekend, Duck football games and the Olympic Trials.

What is your cancellation policy?
Cancellations are your responsibility. If you fail to properly notify us of a cancellation, we will charge your credit card for the full amount of the reservation. We cannot refund room nights for early departures.  Cancellations received seven days or more prior to arrival are subject to the non refundable fee of $25 or 25% deposit.   If you cancel with less than seven days notice, we will charge your credit card for the full reservation, unless we are able to re-book your room(s).

I need to cancel my reservation.  What do I do?

  • Reservations made through TripAdvisor, Booking.com, Expedia.com, etc. must be cancelled through the website used to make the reservation.
  • For reservations made via our web site [ https://cestlavieinn.com/ ] send a email to reservations@cestlavieinn.com with “Cancellation” in the subject line
  • For whole house or special event reservations, cancellations are subject to a cancellation fee equal to the initial deposit.

Check-in and check-out times:
C’est La Vie Inn is our home, so we do not have a front desk.

  • Regular check-in time is between 3 PM and 6 PM.  Please let us know your expected time of arrival.
  • Late check-in is no problem, but requires advanced notice so that we may make arrangements to provide you with access.
  • Our check-out time is 11:00 AM.  If you need late check-out, prior arrangements must be made or a late check-out fee of 25% will be charged since this prevents the room being readied for the next guests.

Feel free to enjoy the grounds or parlor before checking in or after checking out.

What time is breakfast served in the morning?
We have two breakfast seating’s. 8:30 AM and 9:30 AM. Please make arrangements in advance if you need an earlier breakfast.  We do provide a “to go” breakfast bag for our early morning checkouts.

What dietary needs can you accommodate?
Let us know at least five days in advance of your arrival, if you have any dietary requirements (vegetarian, no wheat/gluten, etc).  We will make every effort to accommodate your dietary needs.  Cereals, fresh fruit, and coconut milk are always available. 

What complimentary amenities do you offer?
We provide high definition TVs with free premium channels such as Showtime and HBO, guest computer with a printer, high speed Wi-Fi, cold bottled water, fresh baked cookies, fresh fruit, early evening Tawny Port, Organic Shikai bath products, plush bathrobes, disposable slippers, hair dryers, and makeup mirrors.

What is your policy regarding pets?
We do not allow guest pets, however, we would be happy to help you make reservations at a nearby kennel.  We recommend VCA Westmoreland Animal Hospital. They can be reached at 541-485-4595.

What is your policy regarding children?
We welcome well-behaved, parent attentive child of four years of age or older. Only Matisse and Monet have additional blow-up beds suitable for a child.  Call us so we can modify your reservation to include this option. We do add ($25) per day for the third person additional room occupancy..

If I’m not renting a car, how would I get to the inn from the airport or train station?
Generally there are taxis waiting outside the Eugene Airport at all times.  In addition, the airport features the Omni Shuttle that you can schedule ahead of time.  The cost for either of these choices typically runs around $20. Do contact them directly for the current fare. A taxi stand can also be found at the Amtrak station for the short ride to the inn. Sorry but no Uber or Lyft in Eugene

Is the inn within walking distance to downtown? Do I need to rent a car?
A car may not be necessary as many of Eugene’s restaurants and shops are within walking distance. If you do plan to visit the Willamette Valley wineries or explore the Oregon coast and mountains, we suggest renting a car. There are EmX bus stops a few blocks from the inn which can take you to the UofO or other local destinations. We can also refer you to a bike rental shop so you can enjoy the many biking trails available in Eugene. There are also tour guides we can refer you to for a variety of tours [wine, food, etc.]

Do you have free street parking at the inn?
Yes there is ample street parking in front of the Inn on Taylor or on the 10th Street side. Please do not park in the driveway and try not to park across the street as part of our good neighbor policy.